We appreciate your patience as crews work to restore power after severe storms. Based on the history of similar storms of this size, we expect 80% of outages to be restored by 8/17/25 at 9pm with remaining outages restored by 8/18/25 at 2pm. Follow our restoration efforts in your area at ComEd.com/OutageTracker/.

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If you see downed power lines, leave the area immediately and then call ComEd at 1-800-EDISON-1. Representatives are available 24 hours a day, 7 days a week.

All email requests are processed in the order in which they are received. Do not report an emergency via email. This form is for billing, meter reading, property damage claims, service requests, and energy efficiency questions. It may take 3-10 business days. For quick service, please provide your account number.